I have ordered a bag in the Decathlon app, but even after the order is confirmed and shipped (from app), it got stuck in shipped status for the past 2 days, so I called the customer service number to check my date of delivery, even after confirming the order number, the automated call hanged up on me stating "technical difficulties". So I tried contacting them via email, and there the email couldn't even reach them.
I placed my order with number TR3190635175 yesterday, on 14.02.25, but it still hasn’t been shipped. I expected a compan...y like Decathlon to dispatch it on the same day. When I order from other e-commerce platforms, my package is shipped immediately, and even small boutiques manage to ship on the sam
Using Decathlon's online platform proved to be annoying. I ordered some product ten days ago, and for six days they have... been marked as "out for delivery." Clearly, the courier either misplaced the box or something else went wrong—which I can believe could happen. Still, the lack of response from De
I ordered a pair of hiking boots from Decathlon, hoping for a hassle-free delivery experience. A week after I placed my ...order, I saw that the shipping status was marked as “canceled,” and I didn’t receive any notification from Decathlon about it. I reached out to them directly, and they promised to
On August 12, 2024, I placed an order on Decathlon's online store with the next-day delivery option. I received an email... 20 minutes later confirming that my order had been dispatched. However, the package did not arrive the next day. On August 14, 2024, I contacted Decathlon's customer service. The
Decathlon could not send my product for 10 days.Even though I send e-mails, I receive computer messages.When I received ...my product they said it would arrive soon. placed the order through a staff member at the Decathlon store in Kayseri. The store employee mentioned that using this method would resu
