Decathlon Delivery Delay Can't Be Rationalized, It's Not Grand Company Behaviour
Decathlon could not send my product for 10 days.Even though I send e-mails, I receive computer messages.When I received my product they said it would arrive soon. placed the order through a staff member at the Decathlon store in Kayseri. The store employee mentioned that using this method would result in earlier delivery of the product. Despite placing the order on November 26, 2023, there has been no progress. I wonder what would happen if a similar situation occurred in European stores. They don't usually say 'there's a crowd, come back later' during payment...
Hello Mr. Mustafa, First of all, thank you for sharing your experience with us. We have taken the issue you mentioned under review. We will contact you via phone or email as soon as possible. Thank you for your understanding during this process, We wish you healthy and sporty days!
Hello, Your complaint has been resolved. We thank you for your understanding during this process and wish you healthy and sport-filled days!
