Dating.com charged me for features I don’t use, how can I request a refund?

Dating.com sometimes charges for premium features that users are unaware of or do not use, which can lead to dissatisfaction.

🔹 Why does this happen?
• When registering or upgrading the account, some premium features may be enabled by default;
• Auto-renewal can trigger monthly charges without clear notice;
• The terms of use are not always clear to users.

🔹 How to request a refund:
• Log in to your account and check the “Subscriptions” or “Payments” section;
• Identify the unwanted charge and take a screenshot;
• Contact Dating.com’s official support (usually [email protected]), explain that you didn’t use those features, and request a refund;
• Attach proof of payment and the exact date of the charge.

🔹 Additional tip:
• Cancel auto-renewal to avoid future charges;
• Save all correspondence and screenshots as backup.

❗ Is Dating.com not responding or denying your request?

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