Dating.com sometimes charges for premium features that users are unaware of or do not use, which can lead to dissatisfaction.
🔹 Why does this happen?
• When registering or upgrading the account, some premium features may be enabled by default;
• Auto-renewal can trigger monthly charges without clear notice;
• The terms of use are not always clear to users.
🔹 How to request a refund:
• Log in to your account and check the “Subscriptions” or “Payments” section;
• Identify the unwanted charge and take a screenshot;
• Contact Dating.com’s official support (usually [email protected]), explain that you didn’t use those features, and request a refund;
• Attach proof of payment and the exact date of the charge.
🔹 Additional tip:
• Cancel auto-renewal to avoid future charges;
• Save all correspondence and screenshots as backup.
❗ Is Dating.com not responding or denying your request?
👉Share your experience on Xolvie👈. You’ll help others and apply pressure for a fair resolution.
Related Complaints
Dating.com Fraudulent Charge Complaint

On 09/05/2025 at 13:51 and on 09/01/2025 at 23:53, a total of $14—specifically $13 and $1—was withdrawn from my Ziraat Bank debit card ending in 4479 without my knowledge or consent. These unauthorized transactions were made by a website called “dating web biltek com.” I did not receive any notifica...
Dating.com Charged $41 but Provides Almost No Messaging

On 09/04/2025 at around 11:00, I signed up for the dating.com website and paid $41 using my debit card. After completing the membership purchase, the site gave me only a few messaging credits, and then required additional payments of $19, $49, and even higher amounts to continue communicating. I beg...
Dating.com Charged My Card Without Approval
On 07/05/2025 and 07/06/2025, charges were made to my card by Dating.com without my knowledge or authorization. I urgently request an immediate refund; otherwise, you can be certain that I will start legal action against you. Please provide information regarding this issue as soon as possible. I wil...
My Dating.com Charge Dispute Remains Unresolved

On 07/03/2025 at 13:50:32, a charge of $13 was made to my card ending in 8287 for a transaction with the company Dating.com. This transaction was carried out without my knowledge or authorization. I request a full refund of my money. The charge was made without any notification, and this is the firs...
Unauthorized Dating.com Charge Refund Request

I want my money refunded regarding the $13 withdrawal from my account. I would like to know how I can get my refund back from Dating.com. This charge was made without my permission. If my refund is not processed, I will take legal action. On July 2, 2025, at 13:51, $13 was withdrawn from my card wi...
Unexpected Dating.com Withdrawal Refund Request

On April 5, 2025, $13 was withdrawn from my account by Dating.com without my knowledge or authorization. I request an immediate refund. I do not understand how such an unreasonable and unauthorized charge could occur. If the refund is not processed, I will file a formal complaint. I kindly ask that ...
Dating.com Charged Without Permission—I Demand My Money Back Now
Just 10 minutes ago, I noticed a ₺426.50 charge from Dating.com on my account, and I have never used or even seen this site before. This unauthorized withdrawal is completely unacceptable. I demand an immediate refund of my money or I will take legal action and file a formal complaint against you. T...
Dating.com Charged My Card Without Permission—I Never Even Signed Up

Dating.com has charged my card without my knowledge or consent, and I am furious. I never signed up for this platform, never created an account, and have no connection to it whatsoever. So how is it even possible that they were able to withdraw money from my card? This is a clear violation of trust...
I Got Charged Without Permission on Dating.com

I’m frustrated with Dating.com for withdrawing money from my account without my consent. I never approved these charges, and yet I keep seeing unauthorized payments being taken out. I don’t know how this was allowed to happen, but I want every single part of my account and any associated subscriptio...
Dating.com Charged Without My Consent—Refund It Immediately
I recently discovered that Dating.com withdrew ₺426.5 from my account without my authorization. I never approved this transaction, and I was completely unaware of the charge until I checked my account. This is absolutely unacceptable! I demand an immediate refund, or I will take legal action agains...
Unauthorized Charge on My Dating.com Account – Requesting Refund

I recently discovered that Dating.com charged ₺426.5 from my account without my consent. I did not approve or authorize this transaction, and I’m baffled as to how this could happen. The charge occurred at 14:50, and I only noticed it later. This is completely unacceptable, and I am requesting an i...
Unauthorized Charge by Dating.com—Requesting Refund

A significant amount of money was withdrawn from my account by Dating.com without my knowledge or consent. My online shopping feature is disabled, so I am shocked at how this payment was processed automatically without any authorization from me. I demand a full refund of the amount withdrawn from m...
Unauthorized Charge on My Card by Dating.com, Requesting Immediate Refund

Dating.com has charged my card without my authorization. I have no idea how they accessed my payment information or what gave them the right to make this transaction without my consent. This is completely unacceptable and a serious breach of trust. I demand an immediate refund for this unauthorized...
Dating.com Charged Without My Permission After Account Closure

Dating.com has charged ₺426 from my account without my permission, and I am demanding a refund immediately. Initially, I made a small transaction of ₺7, but an additional ₺40 was taken, which I did not authorize. To make matters worse, even though I closed my account, they still withdrew ₺426. This ...
Dating.com Refund Request Of My Complaint

I recently noticed an unauthorized withdrawal of ₺426.5 from my Papara account [2106207933] on July 26, 2024, at 1:51 PM. I did not make or authorize any transactions that would justify this amount being taken from my account. This is highly concerning and unacceptable. I request an immediate inves...
Dating.com Unauthorized Charges Complaint

Over the last two months, I've observed unauthorized charges of ₺267.28 on my credit card from Dating.com. On July 19, 2023, I came across a second deduction, despite not being a member. I'm clueless about how they got a hold of my credit card details. I did not make any purchases, but my account wa...
Dating.com Charges My Card Without Consent
I did not download the Dating.com app, but charges have been deducted from my credit card without my permission. I would like a refund, please. I would like to cancel any membership linked to my account. I have not enrolled in any membership, so these charges may be unauthorized. This app is unfamil...