On January 17, 2026, I used the DANA app to send money, but although the transaction was marked as successful, the balan...ce was deducted from my account and never reached the recipient. The money is now basically stuck somewhere in the system. I contacted customer service multiple times, but instead
I have had a bad experience with DANA Indonesia, especially when it comes to fraud and abuse. When I complained, the pla...tform didn't do anything useful and instead kept putting off the process with ambiguous answers and long wait times. Instead of giving me clear directions or help, I kept getting i
"Grateful for the fix."
I downloaded the DANA app so I could send money to a friend who lives abroa...d, but the transaction was denied because I needed to verify my account ful
