I am writing about an unexpected charge taken by CV Wizard from my Capitec savings card. On 20 February 2026 at 09:09, an amount of R299.99 was debited from my account, even though I only remember paying previously for a single CV download and did not intend to make any further payments. I did not authorise any subscription or recurring payments, and I was not clearly informed that more money would be taken after my single CV download. After seeing this transaction, I did not contact CV Wizard or my bank, but I have since stopped all my online purchases because I do not trust this charge. With this complaint, I request a full refund of the R299.99 that was taken on 20 February 2026 and the immediate cancellation of any subscription or recurring payment that may have been started on my profile without my clear consent. I also ask for a clear explanation of why this amount was taken from my Capitec savings card.
On 7 February 2026, an amount of R299 was debited from my Capitec account by CV Wizard as a recurring payment, even though I did not authorise any subscription or ongoing charges with this company. This is the first time such a debit has occurred, and I was not informed clearly about any recurring p...
On 28 December 2025, an amount of R299.99 was debited from my Capitec Bank account by CV Wizard without my authorization or consent. I had previously used CV Wizard’s services and paid for them on a one-off basis, and I did not sign up for any free trial or ongoing subscription that would justify re...
I recently used Cv Wizard’s CV creation service and paid R19,99 for what was presented as a one-time CV download. At no stage was I clearly informed that this would result in a recurring subscription or future charges. On 04 February 2026, an amount of R299 was taken from my account as a recurring c...
On 30 November 2025, an amount of R398,43 was taken from my account by CV Wizard as a “recurring card purchase” without my clear consent or prior notification. I was not informed that money would be deducted, and I did not knowingly approve any ongoing payment of this nature. I may have previously c...
I used Cv Wizard and intended to pay only for a single CV, but on 03 February 2026, an amount of R299 was deducted from my bank card for a subscription that I did not authorize. At no point did I knowingly agree to a recurring subscription or to this specific charge. I received no response from Cv W...
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