I have been experiencing a serious problem with my CVwizard subscription. My monthly plan of 19.99 USD was renewed without my consent, and I was charged 19.99 USD on 27 February through Cvwizzard’s own website by card. I did not knowingly agree to this renewal, and I do not want to continue using this service. When I log into my account on the CVwizard website now, it shows that I am not subscribed on all accounts I can access, so I am unable to see or manage any active subscription and therefore cannot cancel it myself. Despite this, the payment was still taken from my card ending with the digits 904. I tried to reach CVwizard customer support about this issue but have not received any response so far, which leaves me with an unwanted subscription and a payment that I do not approve. I kindly request that the CVwizard subscription be cancelled immediately and that the 19.99 USD charged on 27 February be fully refunded, as this renewal was not made with my clear consent and I cannot manage it from my account. I also request that written confirmation of the cancellation and the refund be sent to my email address as soon as the process is completed.
I am writing to report an unexpected charge related to my CVwizard CV subscription. On 26/12/2025, I noticed a charge of $19.99 on my account, although I did not intend to continue with a paid subscription or was not clearly informed about this payment. I started the subscription directly via the CV...
I am filing a complaint regarding unauthorized and unjustified payments taken by CVwizard from my bank card. I attempted to use the CVwizard website o...
I recently discovered that Cvwizard deducted $9.99 from my Mpesa Global Visa card on 04/12/2025 without my consent. I was only using the CV creation service and was not aware of having an active paid subscription, nor did I knowingly approve any recurring payment. The payment was charged to the acco...
On 14 December 2025, I used the CV Wizard website to create a CV and accepted what I understood to be an offer for around 9 USD. However, without my clear consent to any subscription, CV Wizard charged my QNB credit card 19.99 USD. I received an SMS from the bank informing me of a successful transac...
I used CV Wizard for what was clearly presented to me as a one-time CV creation service, and on 15 January, I made a payment of R19.99 using my Mastercard. I then discovered that I was charged again on 30 January, this time for R299, which I did not authorise or intend, as I never wanted or knowingl...
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