CVwizard Charged R299.99 Without Authorization – Refund Request

9

Today, on 5 September, an amount of R299.99 was taken from my Easy Account (card ending with 0593) for a purchase at Cvwizard, which appears to be related to an unwanted subscription. I did not knowingly approve or intend to start any paid subscription with Cvwizard for my CV and was not clearly informed that I would be charged this amount. I request that this payment of R299.99 be fully refunded and that any active subscription associated with my details be immediately cancelled so that no further amounts are deducted from my account. I also have a bank notification showing this transaction and can provide it if needed during the review of my complaint. I kindly ask you to process my refund as soon as possible and to send a written confirmation that my subscription has been cancelled and no future charges will be made.

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