I am writing to report an issue with CV Wizard and to request the immediate termination of any subscription or agreement between us. I initially started being charged small amounts, around R10, and these payments have increased up to R299 per month. The most recent debit was taken from my TymeBank account yesterday. I have already tried to cancel the subscription and contacted CV Wizard, but despite this, they are still attempting to debit my account. I no longer wish to use their service, and I do not give permission for any further charges. I request that CV Wizard immediately cancel my subscription, permanently stop all current and future debits from my TymeBank account, and refund the amounts that have been taken, including the most recent debit of R299. I expect written confirmation that my subscription is cancelled and that no further payments will be attempted.
I previously submitted a complaint to CV Wizard regarding a subscription charge and a payment refund request from March 2026. With this message, I would like to clearly state that I am withdrawing my complaint against CV Wizard so that the refund process can continue as requested.
I confirm that I no longer wish to pursue the complaint and I kindly ask you to proceed with refunding the subscription payment taken in March 2026 on working days, as discussed with your team.
I would appreciate it if you could process the refund to the same payment method used for the subscription and inform me once it has been completed.
I am writing regarding an unexpected debit card charge of R299.00 made by Cvwizard on 04 December 2025 without any prior notice or clear consent on my side. I did not knowingly approve a recurring or additional payment, and seeing this amount taken from my Tymbank debit card has caused me serious co...
I am writing to raise a serious complaint about unauthorized and recurring charges related to a CV creation subscription with CVwizard. I only intended to use the service once and paid for that first use. After that, I did not knowingly subscribe to any ongoing or monthly service, yet CVwizard has r...
I am writing about an unexpected charge taken by CV Wizard from my Capitec savings card. On 20 February 2026 at 09:09, an amount of R299.99 was debited from my account, even though I only remember paying previously for a single CV download and did not intend to make any further payments. I did not a...
I am writing to raise a complaint about an unauthorized recurring subscription with CVWizard that has been debited from my account without my clear consent. On 27 November 2025, I discovered that CVWizard had taken a total of around R330 from my debit card, even though I only intended to make a once...
On 28 December 2025, an amount of R299.99 was debited from my Capitec Bank account by CV Wizard without my authorization or consent. I had previously used CV Wizard’s services and paid for them on a one-off basis, and I did not sign up for any free trial or ongoing subscription that would justify re...
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