I just let all the previous incompetent orders slip under the rug but the latest is like the last drop in the cup!! inefficiency continues. an absurd credit card authorization expiration excuse delayed part of my order. I lost time and convenience due to negligence. Another item received shipping confirmation but never advanced beyond label creation. The company failed to inform customers that warehouse relocation halted shipping. As a logistics professional, I find their lack of organization and communication intolerable, especially given their high product prices. they completely ruined my Crutchfield enthusiasm. Their late deliveries, poor communication, and excuses have left me dissatisfied, I don’t care how quality their products are or what they do is superb, they can’t deliver it!!
I've been on the phone with their customer service for more than 5 hours just today and are still not getting anywhere. The camera’s he surround sound just won't work right. Every customer service rep I've talked to has told me something different like it was a broken record. They keep sending new p...
I’ve had enough with these guys for sure, and I’m writing to let all others know what disastorus performances they put out!! the promise of fast shipping—a guaranteed delivery date of 03/24 for an order placed on 03/20—attracted me. I created the order in the morning yet they created the shipping la...
I've bought car stuff from this company for a while, recently what a nightmare. ordered lots of wiring kits to install a new stereo in my truck last time. What came was never what I ordered… anything fit my vehicle, all trash. I wouldn't mind if their products were good, though but half their mercha...
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