Citroen Insurance Not Helping Us with the Consequences of the Crash
They crashed our car, which we bought brand new from the Citroen Cetas Izmit dealer, 2 days later. It has been 34 days and there is still no accident report because our license plate has not been registered in Tremer. Insurance transactions were also carried out by Cetas at AK Insurance. Cetas says call the insurance, call the insurance expert, call the dealer where you bought the vehicle. Everyone directs each other, but no one solves the problem. Meanwhile, it is said that a part is awaited for our vehicle, and for 34 days, no one has given clear information about when the vehicle will be delivered. Insurance took the vehicle back. We are currently experiencing extreme poverty. We always try to get my child's school and my wife's work done by bus. Everything is fine until they sell the car. Once they sell it, they get their premiums and don't care anymore. I will not recommend Cetas dealer to anyone. This suffering of ours needs to be eliminated.
