Brand Overview: Chrysler
Chrysler is an American automobile brand founded in 1925 by Walter Chrysler. Today, the brand operates as a subsidiary of Stellantis, a global automotive manufacturing corporation formed from the merger of Fiat Chrysler Automobiles and PSA Group.
Contact Info
Phone Number: 1-800-247-9753 (1-800-CHRYSLER)
Customer Support Email: A direct public customer support email address is not publicly available; customer inquiries and support tickets are primarily processed by phone or through official online contact forms on the Chrysler website.
Industry and Operations
Chrysler operates in the automotive manufacturing sector, producing family-focused vehicles, automotive components, and connected-car services distributed worldwide through an authorized dealer network.
- Passenger Vehicles: Family minivans and multi-purpose vehicles, notably the Chrysler Pacifica, Chrysler Pacifica Plug-in Hybrid, and Chrysler Voyager.
- Vehicle Parts and Maintenance: Genuine Mopar replacement parts, scheduled maintenance services, and vehicle repair solutions.
- Extended Protection and Warranties: Factory warranties, Mopar Vehicle Protection plans, and roadside assistance programs.
- Connected Services: In-vehicle technology systems, including the Uconnect infotainment and navigation interface, safety communications, and mobile app connectivity.
User Sentiment
User sentiment regarding Chrysler is largely critical on consumer review portals and automotive complaint forums, with recurring feedback centered on mechanical reliability, component durability, and aftersales service challenges.
- Transmission Problems: Frequent reports of rough gear shifting, hesitation during acceleration, and premature transmission failures.
- Electrical and Infotainment Faults: Recurring complaints about frozen, rebooting, or unresponsive Uconnect touchscreen displays, battery draining issues, and sensor errors.
- Engine Concerns: Reports detailing excessive oil consumption, engine stalling, and coolant leaks on select engine configurations.
- Hybrid Powertrain Glitches: Criticisms from hybrid model owners regarding charging faults, hybrid system error warnings, and delays related to recall repairs.
- Dealership Service and Warranty Disputes: Frustrations over long wait times for replacement parts, lack of loaner vehicles, and difficulties securing warranty coverage for known mechanical defects.
Share Your Experience
If you have experienced issues with Chrysler, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.