My Chatspin subscription auto-renewed but customer support isn’t responding, how can I resolve the billing issue with Chatspin?

If your Chatspin subscription auto-renewed and support isn't answering, first check exactly how you subscribed (Google Play, Apple App Store, direct via Chatspin website) because that determines who handles refunds.

If via Google Play, open the Play Store → Subscriptions → select Chatspin → tap “Refund” or contact Google support; for iOS, use reportaproblem.apple.com to request refund and cancel auto-renewal.

If the renewal was directly through Chatspin (not through an app store), use Chatspin’s Billing Support via their contact page or billing support link; provide proof of the charge (receipt), your account details, date of transaction, and payment method.

If all else fails, share your concerns or file a complaint on Xolvie to connect with others and find support.