Chamet MatWallet Verification Stuck After Wrong ID And Address Uploads

My issue is with the verification of my Chamet MatWallet account. During the verification process, instead of uploading my national identity card where they requested an ID, I mistakenly uploaded only my picture, and where they asked for a NEPA bill or proof of address, I also uploaded my picture. This happened about four days ago. Since then I have been unable to correct these wrong uploads. I have tried to find a way to contact MatWallet or Chamet customer service but I could not reach any support or WhatsApp number, so I am stuck with the wrong information in my verification. This situation makes me worried both about my privacy and about my future access to my account and withdrawals. I request that my account be checked, the wrong photos and information in my verification be deleted or reset, and that I be given the chance to upload the correct national identity and NEPA bill. I also ask you to provide a clear support contact so I can resolve any remaining verification problems properly.