Cerave Foaming Cleanser 473 ml Not Found in UTS App – Concerned About Authenticity

Cerave Foaming Cleanser 473 ml Not Found in UTS App – Concerned About Authenticity
May 3, 2024 4:25 PM118

I purchased the Cerave 473 ml Foaming Cleanser from Dermoface, but when I scanned it in the ÜTS app, it showed the message "product not found." I'm now seriously questioning the authenticity of this product. Considering the price I paid, I expected a legitimate, high-quality item. This situation has left me feeling frustrated and disappointed. I need confirmation that the product is authentic or an immediate replacement or refund. I urge Dermoface to address this issue quickly and provide the support needed to resolve my concerns. If this is a counterfeit, it’s unacceptable for a trusted seller to offer fake products.

Comments

Similar Complaints

CeraVe Acne Cleanser From Hepsiburada Looks Fake and Smells Bad

September 25, 2025 7:13 PM47

I placed an order on Hepsiburada under order number 477 291 337 5 for “CeraVe Cleanser for Acne-Prone Skin.” I received ...

Estée Lauder Advanced Night Cleanser Authenticity Doubt

September 17, 2025 11:31 AM27

On September 16, I purchased an Estée Lauder Advanced Night Cleansing Gelee facial cleanser from the official Estée Laud...

Estée Lauder Advanced Night Cleanser Authenticity Doubt
1

Cerave Foaming Cleanser Caused Breakouts and Skin Irritation

May 22, 2024 1:59 AM201

I purchased the Cerave Foaming Cleanser from a pharmacy, but it caused severe breakouts, including both cystic acne and ...

Cerave Serum Order Not Delivered, No Customer Support

September 27, 2025 1:47 PM43

On September 5, 2025, I placed an order for a Cerave serum through Dermohanem’s official website. I even received an ema...

Cerave Cleanser Caused Breakouts – Refund Request Denied

July 5, 2024 2:58 PM218

I purchased the Cerave cleansing gel after previously using the smaller size and being satisfied with it. However, when ...

Cerave Cleanser Caused Breakouts – Refund Request Denied
Cerave Cleanser Caused Breakouts – Refund Request Denied