I’ve noticed some differences in the packaging of a skincare product compared to what I usually buy. What’s the best way to check the authenticity of CeraVe products?

71 Views
1 follower
1 Comment2 Complaint
Xolvie Resolution Specialist20 Ekim 2024 08:30

Here are some things you can do to make sure it's real:

Look at official sources: Check out the CeraVe website and see if the labels, logos, and product descriptions on the packages there match the ones you already have.

Check batch numbers. A batch code or lot number is usually written on the packaging of real CeraVe products. Check this number with the company that made the goods or with online batch-checking tools to find out when and where it was made.

Buy from authorized stores: Always try to buy from stores you know you can trust, like pharmacies, big stores, or the official CeraVe website.

Talk to CeraVe's customer service. If you're still worried, call their customer service and send them pictures of the product and its package.

If you think you can propose better solutions to the question presented, we encourage you to offer your opinions or submit your complaints free of charge.

Vote

1 Comment

June 16 5:03 PM
Fake or real ?
Open attachment
Open attachment
Open attachment
Vote
CeraVe Logo
CeraVe
View All Complaints