Cathay Pacific changed my seat without notice — how can I get compensation?

If Cathay Pacific changed your seat without notice,

Review your booking details first;

• Check:
– Original booking confirmation
– Seat selection receipts
– Boarding pass
– Flight change notifications

• Look for:
– Paid seat assignments
– Downgrades in seat type or location
– Loss of extra legroom or preferred seating
– Any notice from Cathay Pacific explaining the change

Gather evidence;

• Save copies of:
– Original seat assignment
– New seat assignment
– Payment receipts for seat selection
– Emails or app notifications

• Keep:
– Booking reference number
– Boarding pass
– Travel itinerary
– Support conversations

Determine the impact of the change;

• Verify whether:
– You paid for the original seat
– You were moved to a less desirable seat
– Your travel party was separated
– The change resulted from an aircraft swap or operational issue

Contact Cathay Pacific support;

• Request:
– An explanation for the seat change
– A refund of any seat selection fees paid
– Compensation if a paid seat benefit was not provided

If the issue persists, post a public complaint on Xolvie explaining your issue clearly; this often draws faster moderation attention than private tickets alone.