Brand Overview: CashMaal
CashMaal is an online payment and digital wallet service operated by Cashmaal LTD. Incorporated in the United Kingdom in 2018, the platform acts as an electronic payment gateway and currency transfer service primarily catering to freelancers, online merchants, and international remittance users.
Contact Info
CashMaal provides customer support through the following contact channels:
- Customer Support Email: [email protected] (or [email protected])
- Phone Number: +44 7520 648202 / +44 7482 880702
Industry and Operations
CashMaal operates in the financial technology and digital payments sector. It functions as a bridge between various electronic payment processors, mobile wallets, and fiat currencies, enabling users to manage and convert balances.
- Digital Wallet: Multi-currency account storage for holding, sending, and receiving funds.
- Peer-to-Peer (P2P) Transfers: Internal money transfers between registered platform users.
- E-Currency and Mobile Wallet Exchanges: Facilitating transfers across local and international payment methods, including mobile payment services and cryptocurrencies.
- Merchant Payment Solutions: Merchant tools and API integration allowing online businesses to accept payments.
User Sentiment
Overall user sentiment regarding CashMaal is largely critical, with customers consistently reporting difficulties surrounding transaction processing, access to funds, and platform support.
- Delayed or Stuck Withdrawals: Prolonged waiting times when withdrawing funds, with transactions frequently remaining in a pending state without timely execution.
- Deposit Crediting Issues: Instances where deposited funds take significant time to reflect in user wallet balances.
- Unresponsive Customer Service: Slow response times to support tickets, generic replies, and difficulty obtaining direct assistance for lost or delayed transfers.
- Suspension of Withdrawal Channels: Sudden removal or temporary unavailability of popular regional withdrawal and payout methods.
- Account Freezes and Verification Delays: Unexpected account restrictions and lengthy identity verification (KYC) requirements that prevent users from accessing their balances.
Share Your Experience
If you have experienced issues with CashMaal, you are not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.