The timeframe depends on the store and product category:
✅ Average crediting times:
Clothing, electronics: 15–45 days.
Travel services: up to 90 days (after the trip is completed).
Small marketplaces: 5–14 days.
✅ Why Cashback is not credited immediately:
First, the store confirms the purchase and checks whether the item was returned.
After confirmation, the store sends the data to the Cashback service.
✅ Where to check the crediting timeframe:
In the partner’s page on the service website.
In your order history within your personal account.
💡 Tip: If more than the stated time has passed, immediately submit a request for review.
❗ If the timeframe is heavily exceeded and the service does not respond — 👉 file a complaint on Xolvie 👈.
This will help push for more transparent conditions for all users.
