I returned a product purchased with Cashback. Will the partial refund still be preserved?

✅ General principle:
When an order is canceled or returned, the credited Cashback is canceled.

✅ How it works:

After the return, the store notifies the service about the order adjustment.

Cashback is removed or marked as “Canceled.”

If the return is partial, the Cashback amount is reduced proportionally.

✅ Important to note:

If you have already withdrawn the Cashback, the service may deduct the balance from future credits.

Some programs allow partial retention of bonuses in case of partial payment.

✅ How to check the status:

Log into your account.

Go to “Bonus History.”

See if the Cashback amount for the order has changed.

💡 Tip: If the return was mistakenly marked as full while you kept part of the order, submit a request to adjust the Cashback.

❗ If Cashback was deducted unfairly or the service doesn’t provide explanations — 👉 describe the situation on Xolvie 👈