I wanted to get the small drink provided by Turkcell Platinum through their deal with Caribou Coffee this month. But I also needed it to be packaged as I had to go. I asked if packaging was possible. The employee said they couldn't package single items. However, she suggested, "We can close the lid if you want." I agreed. She prepared the item and almost threw it at me, failing to close the lid properly. I purchased the item from Caribou at the high-speed train station and was extremely dissatisfied with the service provided. Frankly, why shouldn't I benefit from the Platinum service after all?
On September 21, I visited Caribou Coffee at the Zeytinburnu Olivium outlet to enjoy my usual coffee, as I love their drinks. I ordered a small caramel latte, paid with my card, and waited for the receipt. However, the man behind the counter, who wore glasses, didn't give me the receipt and started ...
I had a frustrating problem with my Nespresso online order. My order did not arrive on the promised day, despite paying an extra 100 tl for same-day delivery. When I contacted them to request a refund, they told me they couldn't because I didn't want to cancel the order; I just wanted the coffee del...
Today, I received a message stating, "Due to insufficient address information, you can pick up your package from the Aras Kargo Setbaşı branch." Based on this, I called the Setbaşı branch twice, but since the calls were redirected to the call center, I had to speak with them instead. The call center...
I always look forward to my coffee time. However, today at Starbucks, the barista mistakenly added two drinks to my bill instead of one. When I pointed out the error, she responded with a deep sigh and rude behavior, frowning at me. Unfortunately, this isn't the first time I've experienced such trea...
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