On November 10, 2025, $5 was withdrawn from my Ziraat Bank debit card through the CapCut app using my Google account (n***************@gmail.com)** on my Android phone, without my knowledge or consent. I have never started any subscription on CapCut or Google Play, and I currently have no active memberships.
Moreover, this is not the first time such an issue has occurred — similar unauthorized charges were made from my account before, although I don’t remember the exact dates of those earlier transactions.
When I noticed this most recent transaction, I reported it to my mobile banking service and requested a reversal. I also have a receipt for the transaction. I double-checked both CapCut and Google Play, and I confirm that there are no active subscriptions linked to my account.
I urgently request that this unauthorized payment be investigated and that the $5 be refunded to my account immediately.
On September 20, 2025, a yearly charge of ₺999 was withdrawn from my Ziraat Bank card through the CapCut app without my knowledge or consent. I use a Redmi 10 Android phone, and I never started any subscription in CapCut using my email address (s***********@gmail.com). This is the first time such a ...
On October 4, 2025, while using the CapCut app on my Android phone, ₺1,000 was withdrawn from my credit card under the description “CapCut Premium Membership Fee” without my knowledge or consent. I have only ever used the app for free and never started any Premium membership. The credit card stateme...
On October 1, 2025, at 17:22, an amount of 999.99₺ was withdrawn from my account via the CapCut Android app without my permission or approval. This was a one-time charge and did not occur under any active subscription. The Google account linked to this transaction is: m********@gmail.com**. I did n...
On November 7, 2025, an amount of $9 was withdrawn from my Kuveyt Türk mobile account under the name of the CapCut app, without my knowledge or authorization. I have never downloaded the CapCut app, nor have I made any purchase or started any subscription. This transaction occurred completely withou...
I started using the CapCut app with a 7-day free trial through Google Play. Before the trial period ended, I deleted my account, logged out, and uninstalled the app from my Android device (Redmi Note 10s). Despite taking all these steps, ₺123 was charged from my bank card on October 18. When I chec...
Comments