On September 20, 2025, a yearly charge of ₺999 was withdrawn from my Ziraat Bank card through the CapCut app without my knowledge or consent. I use a Redmi 10 Android phone, and I never started any subscription in CapCut using my email address (s***********@gmail.com). This is the first time such a charge has occurred, and I have never been billed like this before. I request a full refund of the amount as soon as possible.
On November 10, 2025, $5 was withdrawn from my Ziraat Bank debit card through the CapCut app using my Google account (n***************@gmail.com)** on my Android phone, without my knowledge or consent. I have never started any subscription on CapCut or Google Play, and I currently have no active mem...
On October 4, 2025, while using the CapCut app on my Android phone, ₺1,000 was withdrawn from my credit card under the description “CapCut Premium Membership Fee” without my knowledge or consent. I have only ever used the app for free and never started any Premium membership. The credit card stateme...
On September 29, 2025, at 05:54, an amount of 999₺ was withdrawn from my account through the CapCut app installed on my Samsung Galaxy A54 smartphone. I did not authorize or approve any purchase, nor did I subscribe to CapCut Pro membership. The payment was taken from my Yapı Kredi bank account, an...
On October 1, 2025, at 17:22, an amount of 999.99₺ was withdrawn from my account via the CapCut Android app without my permission or approval. This was a one-time charge and did not occur under any active subscription. The Google account linked to this transaction is: m********@gmail.com**. I did n...
I use the CapCut app on my Xiaomi 13 Ultra phone. On October 1, 2025, an amount of 999.99 TL was charged from my account through Google Play, even though I do not have any active subscription. It seems that I unintentionally approved the purchase, but I canceled the subscription immediately afterwar...
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