Ece is very satisfied with the result
Resolved
CapCut Free Trial Turned Into Paid Subscription — Refund Complaint
Ece
November 08, 2025 4:10 pm
-"Thank you"
CapCut Charged Me $23 After the Free Trial Without My Consent
Ali
January 23, 6:16 pm
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On January 22, 2026, after the free trial period of the CapCut app ended on my Redmi Note 14 device via the App Store, I noticed that $23 was charged from my account without my knowledge or consent. As soon as I saw this charge, I immediately canceled the subscription, but no refund has been issued despite the cancellation.
I was unable to find any clear support channel or contact number to reach either CapCut or App Store customer service, so I could not receive any assistance regarding this issue. Due to both the lack of proper notification and the unauthorized charge, I have been negatively affected.
I request that the $23 taken from my account without authorization be refunded to me as soon as possible, and that this issue be resolved promptly.
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