For about 15 days, every time I try to trade on Bybit TR, the system keeps asking me to verify my identity again. However, when I reach the video verification step, it displays a “no connection” error, preventing me from completing the verification process. Because of this, I’m unable to use my ₺5,000 (approximately $119) balance, and I encounter the same problem every time I attempt to make a transaction.
I tried to contact customer support, but I haven’t received any response. I believe this is a system error, but the fact that it has persisted for so long has increased my frustration and even caused me partial financial losses.
I request that the identity verification process be expedited and that access to my account be restored as soon as possible.
I am unable to complete the identity verification process on the Bybit TR app using my iOS device. At the stage where the process should move to a live video verification, I consistently receive the error message “No connection, please try again later.” I have tried approximately 20 times since yest...
I am extremely frustrated with my recent experience on Bybit TR. On April 21, I deposited ₺100 into my account. However, even after five full days, the money still hasn’t appeared in my balance. I have been waiting for the bank verification process to be completed, but there has been no update, and ...
For approximately 10 days, I have been unable to complete the identity verification (KYC) process on the Bybit TR mobile app. When I try to verify my identity, the system requires me to proceed to a live video verification step with a customer service representative, but the connection never works. ...
On October 24, 2025, I deposited ₺4,000 into my Bybit account without any issues. However, shortly afterward, I was asked to verify my identity via NF...
I’ve been trying to complete the identity verification process on Bybit for the past 10 days, but the system continues to throw errors and won’t let me proceed. Because of this, I’m completely locked out of trading. I can’t buy, sell, or withdraw anything. Every attempt ends in failure, and I’ve los...
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