My Bybit Account Locked and Crypto Assets Missing After Password Reset

Yasin
Yasin
ByBit
September 5, 2024 7:39 AM196

Hello, my Bybit account was locked because I mistakenly entered the wrong password while I was sleepy. Since Google Authenticator wasn’t working, I reset my password using Gmail. However, when I logged back in, my account seemed different, and all my crypto assets are showing as zero.

Can you assist with this issue? I couldn’t find any help regarding this problem in the support section. I need urgent help to recover my assets and restore access to my account.

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