I booked a ticket with reservation number btr-1087172 for my spouse through Budgetair, but the agency canceled it, citing price increases. We wanted to cancel our travel plans as well. When we tried to cancel our tickets with reservation number btr-1087170 for myself and my son on the website, we were told to contact the airline and that they would refund us if the airline approved the cancellation. Why am I being directed to the airline when I purchased the ticket through your website? Furthermore, I paid 644 TL for refund protection to avoid any trouble. Why did I pay this money to you? Now let's talk about airalbania, which is supposedly a partner of Turkish Airlines. It's impossible to find someone to communicate with in Turkey for cancellations. Their customer service in Albania is difficult to deal with. Their English proficiency is poor. Every time we call, they claim to have canceled our tickets and sent an email, then abruptly end the call. When we explain that we haven't received any email, they tell us to wait for it and use the excuse of having many other calls to end the conversation. They are simply stalling us. I demand the immediate cancellation of our tickets and a refund of the amount in question.
I recently bought a ticket on Turna.com for a flight from Denizli to Istanbul to Adana for myself and a friend. The ticket had a PNR code of TSPJR4 and cost a total of 1606 TL. My travel plans fell through at the last minute, so I tried to cancel my ticket and get my money back. But when I called cu...
I purchased tickets for my spouse and myself for the Turkish Airlines flight from Palermo to Istanbul on July 31st (PNR: ug64tm). Subsequently, this flight was canceled by Turkish Airlines. On June 16th, my spouse contacted the call center for a ticket change. During the call, we were informed that ...
My husband purchased tickets for himself, his mother, and our one-year-old daughter for the Turkish Airlines Bodrum-Milas/Istanbul flight on 10.02.2024 with PNR code VB8LBI. During the check-in process, the app did not clearly indicate the 'add baby' option, resulting in an extra infant passenger be...
A few months ago, I purchased round-trip airline tickets through Mytrip. However, my return ticket was canceled by the airline (Air Albania). Consequently, I contacted Air Albania to cancel my outbound ticket and requested a refund. They assured me that the refund was processed. Since I bought the t...
Between March 22nd and March 30th, I purchased a round-trip flight ticket from Istanbul to Tirana via Mytrip. My order number is mlxmrv. However, two months ago, I was contacted by Air Albania Airlines informing me that my ticket for March 30th was canceled. I requested a refund, which was approved,...
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