I’m a long-time Brawl Stars player, and I was shocked when my Star Path credit completed and the game suddenly unlocked K*** without showing any offer or option. As someone who’s spent countless hours grinding for specific rewards, seeing a character pop up without the usual prompt felt completely wrong. I reached out to support immediately, but they insisted this couldn’t happen and suggested I must have tapped the screen by accident—despite there being no offer or button to press. That response ignores the real possibility of a game bug. I pointed out that after years of playing I know exactly how the interface works, and if no offer appeared, then the system clearly malfunctioned. Instead of investigating my account and checking for a bug, their team dismissed my concern and blamed me for a mistake that never could have occurred accidentally. This dismissive attitude and lack of willingness to verify a potential glitch harms your reputation. I demand that Supercell thoroughly inspect my account logs, identify and fix any Star Path bug, and improve support policies so players aren’t ignored when reporting possible errors. Please address this urgently and restore trust by acknowledging and resolving the issue.
My Brawl Stars account has been locked, and I never shared it with anyone. I’m furious because this account holds my progress, purchases, and countless hours of gameplay. I reached out to Brawl Stars support directly from the locked account, providing every required detail: player tag, device info, ...
My Brawl Stars account, which I’ve had for years, was stolen, and the support team has been completely unhelpful in resolving the issue. Despite contacting them multiple times, I’ve received no proper communication or assistance. It’s frustrating that a game I’ve invested so much time and effort int...
I had two Brawl Stars accounts. One of them was stolen, but I was able to recover it by contacting Brawl Stars Support. However, after successfully recovering the first one, my second account was suddenly locked. I reached out to Support again and provided every piece of information they requested —...
My Brawl Stars account was suddenly locked for no reason, and I have no idea why. One moment I was playing normally, and the next, I was kicked out of the game. Since then, every time I try to log back in, I get a failed verification message and can't access my account at all. I haven’t violated an...
In Brawl Stars, my card was charged for the Brawl Pass Plus without my knowledge or consent. Despite the charge, no content was credited to my account. I requested a refund, and instead of resolving the issue, my account was penalized with a -5000 gem balance. This is unacceptable—why should player...
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