When I got to the cashier, I was told that your Yapı Kredi POS device can only handle one payment at a time. In this case, it was especially annoying because I had just bought something worth 10,000 liras. It was disappointing to wait 45 minutes in line at the register only to be told that payments could not be made over time. I know that technical problems can happen, but it's not clear why there isn't a proactive solution or set of steps to deal with these problems. Why hasn't anything been done to stop this from happening, even if we assume that the system is only for one-time payments? Here, customers have to pay big amounts all at once, which might not be good for everyone.
Hello, I recently had a physical cash register POS device installed at my workplace by Garanti Bank. Surprisingly, I was never given any information about a transaction value limit. It turns out that if you happen to exceed this limit, your funds will be blocked for a whopping 45 days. I was not inf...
On 2 December, I deposited 10,000 TL at the Yapı Kredi branch ATM located at İkitelli OSB, Atatürk Blv. No: 50D, 34490 Başakşehir/İstanbul, using my own Yapı Kredi card. During the transaction, the money became stuck in the ATM. Although 10,000 TL appeared as the amount I intended to deposit in the ...
I've had to deal with Yapi Kredi Bank several times as a result of an incorrect transaction I made. Unfortunately, the solutions they've proposed have always worked against my best interests. Despite following the advice of their customer representative and attempting to rectify the situation, they ...
I can say that I have never seen such an arrangement in my life. I am trying to purchase a ticket from THY's website, I get to the payment stage, even enter the 3D Secure code, but the page does not approve and does not redirect to confirm the transaction. When I call the call center, they try to se...
On October 20, 2024, at around 05:00, I attempted to deposit money into my VakıfBank card via the Akbank ATM located in Ziya Gökalp, Kocasinan, Kayseri. After placing the money in the machine, I intended to deposit a total of ₺5000. When I selected the "continue with the transaction" option, the mac...
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