Botim won't receive calls, how can I fix this?

First check that your internet connection is stable and try switching between Wi-Fi and mobile data, as connection problems can affect calling.

Also make sure Botim notifications are enabled and that your phone is not blocking the app from running in the background; on iPhone, check Settings → Notifications → Botim → Allow Notifications.

On Android devices, battery optimization or background restrictions can prevent Botim call notifications from appearing, especially on Huawei and Xiaomi phones, so allow Botim to run in the background and enable Auto-start where available.

If incoming calls still do not work after these checks, please feel free to share. You can also file a complaint on Xolvie.