I called the service to install the Bosch brand refrigerator, oven and washing machine. They were installed and the technician said that their warranty had started. A day later, since I could not access my invoice, they canceled the oven's warranty and asked for money. When I called customer service and notified them, they said that my warranty had started, but then they canceled it again, neither the service, Neither the call center nor the people calling from the head office are aware of each other, and there is a real coordination problem. You sell a quality product at prices above the market, perhaps you invest billions in products, but you disgust the product with your service and understanding. I'm getting married in 10 days, look at the things I'm working on
Bosch team that came to install the Bosch brand dishwasher that I bought online left without installing it because they stated that it is not allowed to install it under an electric oven. When I offered to sign a document stating that I would assume all the risk, the service and call center did not ...
My Bosch refrigerator was installed about 10 days ago, and it's been a nightmare. We're dealing with water accumulation inside the fridge because it failed to cool within the first 10 days of use. We put it to the test. Technicians have been in and out for the past ten days, and the problem is still...
I bought a Bosch refrigerator two years ago. Even though it's not our fault, the machine keeps breaking down and freezing all the food. During the first repair, they came and fixed it. They also sold us a power conditioner for the plug and told us there would be no more problems. All of the food end...
Imagine this: I bought a Bosch refrigerator only two years ago, and even though it's still under warranty for three more years, it has already broken down three times in just one month. Believe it or not, it happened three times within a single month! Despite this, the company continues to insist on...
I purchased a 10 kg Bosch washing machine, and we loaded laundry into it on the same day it was installed but heard a strange noise. Approximately 2 hours after installation, we contacted the service due to the sound issue. They came, inspected it, but claimed the sound was normal. A few days later,...
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