I bought a Bosch microwave oven, but it came in a damaged condition. It quickly became clear that the companies involved - the logistics company, the seller of Bosch products, and the service provider - were separate companies. The logistics company and the seller, Bursa Nilüfer Bosch, were not responsive or helpful. I was really desperate for a solution, so I contacted Bosch customer service about two months ago. I've tried calling them six or seven times, but they haven't bothered to call me back. It seems like Bosch's customer support for home appliances has gotten really bad lately. They don't seem to realize their weaknesses and don't seem to care about putting the customer first. It's really not okay for customers to be left waiting for two months without a solution. It's really sad and disappointing to see Bosch in such a bad condition. Bosch, you didn't quite get it right.
Imagine this: I bought a Bosch refrigerator only two years ago, and even though it's still under warranty for three more years, it has already broken down three times in just one month. Believe it or not, it happened three times within a single month! Despite this, the company continues to insist on...
I bought a Bosch refrigerator two years ago. Even though it's not our fault, the machine keeps breaking down and freezing all the food. During the first repair, they came and fixed it. They also sold us a power conditioner for the plug and told us there would be no more problems. All of the food end...
I bought a Bosch mixer, specifically the MFQ4080 model. Soon after, the plastic within the product started to melt. We reached out to customer service, but unfortunately, we did not receive a response. The product remained untouched for a long time. Afterward, we decided to share our experience on X...
For 20 days now, I’ve been dealing with an unresolved issue with my Bosch washing machine. Customer service has been nothing but frustrating—offering excuses, providing misleading information, and speaking rudely. They have failed to supply the necessary replacement part despite repeated attempts. ...
I bought a Bosch fridge two years ago, but the service hasn't been able to fix its problems since day one. The lower section of vegetables froze, and the service said it was a problem with the food from the factory. They changed out some parts to fix the problem, but then the fridge stopped cooling ...
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