I purchased a Bosch washing machine 1.5 years ago, and I deeply regret my decision. I never expected to encounter such poor customer service from a brand I trusted.
About a month ago, I noticed peeling on the side panel of the machine and immediately contacted customer service. They sent a technician who took photos and left without any repairs. Later, I received a call stating that the damage was my fault and that I would need to pay over ₺7,000 for repairs. When I asked why, they claimed it was due to water exposure in the bathroom.
I challenged this claim, pointing out that if water exposure were the real issue, the bottom of the machine would also show rust or damage—which it does not. Their response? “Because it’s in the bathroom, it’s considered a paid repair.” Where else am I supposed to put a washing machine—my living room?
Bosch customers beware! If you’re considering buying a Bosch appliance, think twice. Service and spare parts matter, and this company does not stand behind its products. If you don’t want to waste your money, I strongly advise against Bosch.
I purchased a Bosch washing machine in December 2022, expecting quality and durability, but I am extremely disappointed. Despite having no moisture issues in my bathroom, the paint on the machine started peeling and bubbling within a short period. I contacted Bosch service, and to my shock, they ch...
Bosch, I trusted your name as a global brand and purchased one of your washing machines with the expectation that it would last many years without issues. Unfortunately, in just three and a half years, the machine has developed serious rusting problems. When I contacted customer service, they told ...
The further Bosch moves away from quality and reliability, the more it damages its brand value. I learned this lesson through the washing machine I purchased in 2023. When I called customer service about the rust and swelling that appeared on the machine, I quickly realized the kind of problems I wo...
Bosch washing machine is a complete regret! Don't let it near you. The machine we bought 3 years ago has been repaired 6 times. They said it was done every time but we are tired of calling service. It tore our laundry and tulle, we are tired of it! The last time it tore our jeans, we called the serv...
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