The Bosch brand combi boiler, which I purchased brand new, malfunctioned on the fourth day. Although I expressed my victimization three days ago through all channels and created a fault record, I did not receive any feedback from Bosch officials and services. They are indifferent about after-sales service and do not take care of the customer after the product is sold. They caused us to stay in the cold in these winter months. I hope everyone who reads this article will consider my negative experience and be careful when choosing a brand. I will prefer not to buy a Bosch brand product in my home from now on.
I bought a Bosch combi, and now I really regret it. First of all, when you call Bosch customer service, they don't give you the dealer's phone number, can't provide technical information about their products, and won't help you schedule a service visit for installation. This isn't how customer servi...
Last December, I made a purchase of a washing machine. Unfortunately, because of a funeral and an earthquake, I was unable to use it for an extended period of time. Even though there was no water involved, they still sent a product that was rotten or defective. It's definitely a Bosch, just as they ...
I wish I hadn't bought an air conditioner from Bosch 15 days ago. They don't even have an AC installation service, and the one they sent wouldn't do it. When I called Bosch's customer service, they kept saying they would send another service, but nothing happened. I don't know what to do. As if that...
My Bosch 24 BTU air conditioner failed, and I reported it on July 27th. They promised to contact me within a day, but it's now August 1st, and I haven't heard from any authorized service personnel. Trying to stay cool in this heat has been difficult, and despite numerous phone calls, they keep promi...
Imagine this: I bought a Bosch refrigerator only two years ago, and even though it's still under warranty for three more years, it has already broken down three times in just one month. Believe it or not, it happened three times within a single month! Despite this, the company continues to insist on...
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