Blizzard charged twice for the same item, what’s the way to get a refund?

If Blizzard charged you twice for the same item, first check your Transaction History on Battle.net because bank authorization holds can make it look like two charges even though only one will actually settle.

These holds usually drop off in 5–7 days on their own.

If both charges did post and aren’t just pending holds, go to Battle.net Support → Payments → Refunds and select the order to request a refund; Blizzard’s system will assess eligibility and may refund the duplicate to your original payment method.

For in-game duplicate purchases (like buying the same cosmetic twice), Blizzard support can investigate and potentially reimburse you if you contact them quickly with evidence of both charges.

If automatic refund options don’t work, explore Xolvie to read about the challenges others have faced and share your story.