Resolved

Bitget Froze My Funds - I Cannot Withdraw From My Account

remy
Bitget
154
remy's Thank You Message
“Thank you, Bitget has unfrozen my account after 15 working days.”

I have an account with Bitget Exchange and have been transacting with them since 2024. On July 29, 2025, my funds were frozen, and I have been unable to withdraw. I was asked to fill out a survey and submit it, with the promise that it would be reviewed within 48 hours, but as I am writing to you now, my account is still frozen. I have written to customer support countless times, but I have not received any reasonable response regarding when my account will be unfrozen. Please look into my case. My UID number is 6362879***.

remy
August 21, 2025 7:01 PM

Thank you, Bitget has unfrozen my account after 15 working days.

Comments

Ye King

Hello, I'm having the same problem, how did I get to freeze your assets, can you explain it in detail?

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