I made a Fet Coin transfer from my Bitget account to my Binance account, but despite hours passing, the funds have not arrived. The receiving account matches the sending account, as shown in the attached screenshots. I contacted Bitget support and provided all the requested details, including the TxID. They claimed the transfer was refunded to the sender’s wallet, but the balance is still not visible in my Bitget wallet.
This situation is unacceptable, and I need this issue resolved immediately. I expect Bitget to investigate and ensure the funds are either successfully transferred to Binance or properly refunded to my wallet. Customers deserve timely and accurate transactions without such delays or confusion.
I transferred ETH from my Bitget Wallet to my Binance TR account, but the funds have not arrived. Initially, I deposited ₺ into my Binance TR account, converted it to ETH, and sent it to my Bitget Wallet by scanning the QR code—this process went smoothly. However, when I used the same address, copie...
I made a USDT withdrawal from my Bitget account to my Binance wallet, and it has been over 24 hours—but my funds still haven’t arrived. This is completely unacceptable, especially considering the amount of money being moved on these platforms every day. We’re talking about thousands of dollars. The...
I transferred USDT from my Bitget Wallet to my Bitget Spot account using the Aptos network. Although the transaction was marked as successful in my Bitget Wallet, the funds have not appeared in my Spot account even after four days. Both wallets support the Aptos network, so I do not understand why ...
On 09.09.2024 at 16:57, I initiated a USDT withdrawal from my Bitci account using the Binance Smart Chain network. The withdrawal was marked as "approved" and "checked," but three hours later, I still haven’t received my funds. There’s no txid visible, and the funds haven’t arrived in my recipient w...
I transferred cryptocurrency from my Bitay account to my Binance TR account, but the funds never arrived. I've tried contacting Bitay's customer service, but it's impossible to reach anyone for assistance. This has left me hesitant to sell or withdraw my remaining coins, as I fear they won't process...
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