I had money in my account and tried to log in, but my phone number wouldn't work. I tried using my email, which worked, but when I got in, I saw that my account had been closed! I couldn't believe it. Something must have gone wrong. I've never had a problem with Bitget, and I depend on it a lot for my investments. But when I tried to get help from customer service, no one was there to help me. Customer service at Bitget has really let me down. How could they just close my account without telling me why or giving me a chance to fix it? And why won't anyone help me get my phone number straightened out? I don't know what to do because I feel like I'm out of choices. Has anyone else used Bitget in a similar way? When you have a problem with a service you're using, it's frustrating to feel like you're not being heard or taken seriously. I hope they can get their act together and start helping their users in a better way.
I’ve been completely locked out of my Bitget account because the Google Authenticator verification code isn’t working. I followed every recovery step exactly as instructed, multiple times, but the system keeps throwing an error. Nothing works. What’s worse, I can’t reach anyone from customer suppor...
I’ve been using the Bitget exchange app for over a year without problems, but now I suddenly can’t log into my account at all. I enter all my login details correctly, and I do receive verification codes on both my phone and email. But when I enter the code, I get an error message saying “User exit.”...
I’ve been using the Bitget exchange app for over a year without problems, but now I suddenly can’t log into my account at all. I enter all my login details correctly, and I do receive verification codes on both my phone and email. But when I enter the code, I get an error message saying “User exit.”...
I used to have an account on Bitget. I am having trouble accessing my email and as a result, I am unable to log into my bitget account. I need assistance. I had to repeat my answers multiple times because they kept asking me a lot of questions. It is frustrating when they constantly give me a hard t...
I am very upset and concerned. Money was withdrawn from my Bitget wallet without my knowledge, permission, or approval. I never authorized any transaction, nor did I initiate a transfer to any address or exchange. This is a clear breach of trust and security. I reached out to Bitget through the onl...
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