If Bitesy charged your card twice during registration, check your bank statement and order confirmation to verify whether both transactions were completed and whether they relate to separate services or add-ons.
Email [email protected] or use the official Bitesy Help Center to request a refund for the duplicate debit, providing both transaction references, the payment dates and amounts, and your registration email.
If Bitesy does not resolve the issue, contact your bank or card provider to dispute the duplicate charge and ask about applicable chargeback deadlines. Keep your receipts and support correspondence as evidence.
If the matter remains unresolved, submit a complaint on Xolvie to share your experience and seek a resolution from Bitesy.