On June 30, 2023, I moved XLM cryptocurrency to my Bitay wallet. I thought the transfer would take no longer than 10 minutes, which was the maximum time. But I'm still waiting for the transaction to be finished after 5 days. I tried to get in touch with their support and even sent them emails, but all I get are the same canned answers, leaving me in the dark without any shame. My money has been missing for five days, and no one seems to know where it is. How is this a sign of professionalism? You can't just leave people in trouble for so long. I want my problem to be fixed right away. Thank you for your support.
I made a withdrawal request from Bitay nearly five months ago, and to this day, the funds have still not reached my account. What’s worse is that Bitay hasn’t officially rejected the withdrawal either—so the request just sits there, unprocessed, with no updates, no resolution, and no refund. This i...
I transferred cryptocurrency from my Bitay account to my Binance TR account, but the funds never arrived. I've tried contacting Bitay's customer service, but it's impossible to reach anyone for assistance. This has left me hesitant to sell or withdraw my remaining coins, as I fear they won't process...
I submitted a TL withdrawal request on Bitay’s crypto exchange, but the funds still haven’t shown up in my bank account, and there’s no transaction history indicating it was processed. I've tried reaching out to customer service multiple times, but it's been crickets on their end. This whole situati...
I got a call from Bitay customer service on 17.07.2023 about the Bitay1 coin campaign. They gave me their word that my investment would be securely held for a period of five months and then automatically released. Unfortunately, even after five months, I was unable to sell the coins. To make matters...
I deposited some cryptocurrency to try Bitay Exchange, but it wasn't a good fit for me. I started a Turkish Lira withdrawal request on March 19, 2023, at 7:18 PM. Despite their website claiming that withdrawals are processed automatically 24 hours a day, I had to wait 6 hours for the transaction to ...
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