Dear Bitay Team,
I’m writing to express my frustration with the lack of response from your support team. Despite being in the first position in the queue, I was kept waiting for 44 minutes, and when the waiting time reached one hour, the call was disconnected. Additionally, my previous messages have gone unanswered.
I’ve been waiting for months for my TL withdrawal to be processed into my account, but nothing has happened. There has been no email or phone call explaining the delay. This lack of communication and service is unacceptable, especially considering that payments were processed promptly in the past. I’m left wondering why the situation has changed so drastically.
Please provide an immediate response and explanation for these delays. I expect a resolution as soon as possible.
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