On June 6, 2023, I purchased 145 USDT worth of a coin called Cordoella through the Bitay exchange. Although approximately 2.5 years have passed, this coin has still not been opened for trading and I am unable to perform any transactions. During this period, I contacted Bitay support and live chat many times, sent emails, yet I never received any response. When I call by phone, the line immediately disconnects and I cannot reach anyone. Despite waiting for a long time and receiving no explanation, I still cannot make any transactions related to Cordoella in my account. For this reason, I request a refund of the 145 USDT that has been stuck in my Bitay account. I ask that this matter be urgently investigated, that I receive a clear written response, and that my grievance be resolved.
Nearly two years ago, I purchased Bitay Coin, expecting a smooth transaction and a trustworthy investment. But to this day, the coins have never been delivered to my account. Despite waiting all this time and repeatedly reaching out for help, Bitay’s customer service has completely ignored me. Inst...
I got a call from Bitay customer service on 17.07.2023 about the Bitay1 coin campaign. They gave me their word that my investment would be securely held for a period of five months and then automatically released. Unfortunately, even after five months, I was unable to sell the coins. To make matters...
I made a withdrawal request from Bitay nearly five months ago, and to this day, the funds have still not reached my account. What’s worse is that Bitay hasn’t officially rejected the withdrawal either—so the request just sits there, unprocessed, with no updates, no resolution, and no refund. This i...
Bitay has had my business for more than two years, and they still haven't opened the Cordellia Coin I bought during their pre-sale. My money has been held up for a long time, and I've tried calling their customer service several times but no one answers or replies. The fact that this site won't talk...
I transferred cryptocurrency from my Bitay account to my Binance TR account, but the funds never arrived. I've tried contacting Bitay's customer service, but it's impossible to reach anyone for assistance. This has left me hesitant to sell or withdraw my remaining coins, as I fear they won't process...
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