I opened a Binance Web3 wallet and transferred funds into it. Then, using the Jupiter platform via the Solana network, I purchased ZLX coin. Right after the transaction, the token was immediately frozen, and now I can’t access or recover my money. I've attached a screenshot showing the issue—this is incredibly frustrating and unacceptable.
Shortly after, I also bought another coin called GPTNAX through the same Web3 interface on Jupiter. Once again, the coin was marked as frozen and I’m unable to sell or move it in any way. I feel completely misled and trapped, especially since I made these purchases through Binance's own integrated Web3 platform, which I assumed would be secure.
This situation raises serious questions about Binance's screening process for tokens available on their Web3 interface. How can users feel safe when tokens can be bought but are immediately frozen, with no warning or support?
I recently used Binance Web3 for a transaction and deeply regret it. Although the balance still appears in my account, I’m unable to withdraw any of it. This is incredibly concerning. I chose Binance Web3 because I trusted Binance as a brand and expected the same level of security and support from t...
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I’m facing a serious issue with my Binance account—I can’t sell the coins I purchased through the platform. When I contacted customer support, they simply told me to report the matter to law enforcement and expressed that they were “sorry” for the inconvenience. That’s it—no real help, no action tak...
I’m experiencing a serious issue with my Binance global wallet. A token I purchased is still visible in my account, but its price is showing as zero, which means I can’t sell it or make any transactions. The token balance is there, but because there's no price data, the platform treats it as if it’s...
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