I Won on Betwoon but They Zeroed My Balance and Closed My Account

I was a loyal Betwoon user for over a year and never once received a deposit or loss bonus. I made my last deposit two weeks ago and still had a leftover balance of around ₺14. Today, I logged into the site to place a new bet, hoping to try my luck with that small remainder. I placed a high-odds bet with a ratio of 890 and hit a winning streak that earned me ₺11,690.

But just as I was getting ready to withdraw my winnings, the unthinkable happened—they wiped my account balance and locked me out of the platform entirely! No warnings, no explanation—just gone. Fortunately, I managed to take screenshots of the bet slip before they cut me off.

This is absolutely unacceptable. I've spent a fortune on this platform over time, and now that I've finally won big, they deny me my rightful earnings and erase my account. It feels like they only allow you to lose. When you win, they find a way to silence your balance and push you out. I demand my winnings to be restored immediately. Betwoon, this kind of behavior will not go unnoticed!