I Face Deleted $942 Winnings on Betwoon After Withdrawal Was Canceled

On October 24, 2025, at 8:05 PM, I requested a $865 withdrawal through the Betwoon website. I had deposited $144 and won a total of $942 without using any bonuses or promotions. However, my withdrawal request was canceled without any explanation, and my entire balance was deleted.

I’ve deposited money into Betwoon many times before and usually ended up losing. This was the first time I actually won, yet my balance wasn’t paid. When I contacted customer service, I only received automated bot responses and no real assistance. My username is s****, and I have screenshots and the necessary documents proving the withdrawal cancellation.

I’m requesting a full refund of the balance that was deleted from my account and the payment of my rightful winnings without further delay.