Betwoon Denied Payout After Winning ₺5000 From Bonus

I won a trial bonus on Betwoon.com, starting with ₺250 and increasing it to ₺5000. Following their instructions, I submitted a withdrawal request for ₺500. However, instead of transferring the funds, they reset my balance to zero and didn’t send the money.

This behavior is unacceptable and untrustworthy for a betting platform. I expect Betwoon to honor their promises and immediately transfer the amount I rightfully won. Such actions damage customer confidence and tarnish the platform's reputation. Please resolve this issue promptly by restoring my balance and processing my withdrawal.