On October 22, 2025, at 7:45 PM, I placed a bet on the Galatasaray – Bodo Glimt match through the Betwinner website. My wager was on the market “Medical team enters the field 3 or more times.” My bet slip number is 71675505, and my user ID is 4209*73. During the match, the medical team entered the field three times, and this was clearly reflected on your platform as well. However, my bet was settled as “medical team entered twice” and was marked as a loss.
I wagered $230 on this bet and was supposed to win $380. I’ve been betting on this site regularly for five years, and I cannot accept such an obvious error. When I contacted customer service, I was only told to send an email, and no actual solution was offered.
I urgently request that this mistake be corrected and that my bet be re-evaluated as a winning one based on accurate match data. I don’t want to switch to another site — I simply want this unfair situation resolved and my rightful winnings credited.
On October 7, 2025, I placed a bet on the “Pi Fsin Perm – Sgtu Saratov” match through Betwinner with ticket number 70971599813. However, the match result was incorrectly displayed in the system. Because of this error, my winning bet was marked as lost, and I was unable to receive my expected ₺2,350 ...
On September 7, 2025, I tried to place a bet on the France vs. Georgia basketball game on the Betwinner site. My selection was Under 16.5 three-pointers. At first, the odds were locked, so I waited. As soon as they reopened, I quickly placed my bet. However, instead of registering the bet I selected...
On September 5, 2025, I placed a bet of ₺1,100 on the Betwinner website at the 14th minute of a match. My choice was First Half Under 1 Goal with odds of 1.67. Everything was normal when I placed the bet. But later, at the 32nd minute, exactly when a goal was scored, my bet was mysteriously changed....
I want to explain in detail a serious issue I experienced on the Betwinner website. My user ID is 672302*** and coupon ID is 69397165657. I placed my bet at 20:00 with a stake of ₺1,100, but by 20:17 the coupon was changed to ₺9,100, which was my entire balance. At the time of placing the bet, the m...
On October 16, 2025, I placed a bet through the Betwinner Android mobile app with coupon number 71349263229 on the Nikoloz Basilashvili vs. Giovanni Meshi Perricard tennis match. My bet was Handicap 2 (-1.5). The bet won, but my winnings were incorrectly calculated, as the odds were multiplied by 1,...