BetterMe Refund Required - Cancellation Option And App Faulty
I am trying to cancel my subscription. It is not listed under active or expired subscriptions on my iPhone but it still keeps charging me. There have been months of this. When I go onto the app I can't even do anything because it just shows me a screenshot offering me to renew and that is the only option. There is clearly something wrong with your app. I want a refund for the entire length of the subscription as I have not ever been able to use it. I am exceedingly dissatisfied with this app!
Hi! Thank you for your review. There is an option to cancel a subscription directly in the app (More → Manage Subscription) or by contacting our support team. Unfortunately, we could not locate your plan under the email address you provided us here. We will gladly assist you further. Kind Regards, BetterMe
