I am trying to cancel my subscription. It is not listed under active or expired subscriptions on my iPhone but it still keeps charging me. There have been months of this. When I go onto the app I can't even do anything because it just shows me a screenshot offering me to renew and that is the only option. There is clearly something wrong with your app. I want a refund for the entire length of the subscription as I have not ever been able to use it. I am exceedingly dissatisfied with this app!
I signed up for the BetterMe app and used it only a few times. Since I wasn’t satisfied with the experience, I canceled my subscription directly through the app. It clearly shows my membership as "canceled," and I also confirmed that there’s no active subscription listed in my Apple payment settings...
I really become annoyed! I canceled my subscription and no longer had the BetterMe app on my phone, however lately I discovered the app is still routinely charging my card! Although the payments go on even though my App Store subscriptions showed no active BetterMe subscription mentioned. How can a...
I tried several times already to cancel my subscription but it is still active. I tap on cancel subscription and I must type my name on the top of the page but I am not sure on which page. It is really a big frustration to pay for something you didn't use
I am very frustrated with the BetterMe app, which has been charging me every single month for over a year, despite canceling my subscription long ago....
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