Tried To Cancel BetterMe Subscription

Bettie
BetterMe
June 12, 2024 12:00 AM675

I tried several times already to cancel my subscription but it is still active. I tap on cancel subscription and I must type my name on the top of the page but I am not sure on which page. It is really a big frustration to pay for something you didn't use

BetterMe
June 12, 2024 1:08 PM (13 hours after complaint)

Hi! Thank you for your review. There is an option to cancel a subscription directly in the app (More → Manage Subscription) or by contacting our support team. Our team has already reached you via email. Please check your inbox. Kind regards, team BetterMe

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