BetterMe Charged My Account Without Permission – I Need a Refund

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Serpil
February 03, 2025 1:30 pm
96

BetterMe withdrew money from my account without my knowledge or consent. On February 1st, I was charged twice—once for ₺700 and again for ₺1000. To make matters worse, I checked my transaction history and found that similar charges had been made in November through "Iyzico BetterMe Workout" (₺350 and ₺500). I never authorized these transactions, and I have no connection to these payments. This is a serious issue, and I demand an immediate refund for all unauthorized charges. I also expect BetterMe to investigate and prevent this from happening to others. Unauthorized payments like this should not be happening! I need support to resolve this issue and get my money back as soon as possible!

February 04, 2025 11:24 pm (1 day after complaint)
February 05, 2025 4:37 pm

Hello! Your request has been reviewed and addressed appropriately. Please check your email inbox. If you have any other questions or requests, we are ready to assist you. Best regards, BetterMe Team

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