Brand Overview: Better Way Health
Better Way Health (operated under Better Way Products, Inc.) is a dietary supplement company founded in 1999 by Dave Perkins and currently led by CEO and co-owner Reginald "Reggie" Black. The brand is primarily focused on immune defense products, centering much of its product line on purified Beta Glucan formulations.
Contact Info
Email: [email protected]
Phone: 800-746-7640 (Toll-free) / +1-678-560-1808 (International)
Industry and Operations
Better Way Health operates in the health and nutritional supplement sector through a direct-to-consumer e-commerce model, offering one-time purchases alongside recurring auto-ship subscription plans. Its product catalog focuses on a targeted selection of wellness and immune-enhancing supplements:
- Beta Glucan Capsules: Formulated immune-support supplements, including Beta Glucan 500 and Beta Glucan 100.
- General Wellness Supplements: Specialized formulations such as Curcumin, Vitamin D3, and Bosmeric-SR.
- Topical and Everyday Nutrition: Beta Glucan replenishment creams and immune-focused drink mixes.
User Sentiment
While customer feedback reflects a dedicated user base, critical reviews and user complaints typically focus on product pricing, subscription management, and order return logistics.
- High Pricing: Several users note that the products, particularly high-dose Beta Glucan bottles, carry a steep price point compared to standard market supplements.
- Subscription and Auto-Ship Friction: Customers have reported issues managing automatic shipments, encountering unintended recurring charges, or experiencing difficulty canceling recurring orders in time.
- Shipping and Return Expenses: Some complaints highlight international shipping delays, additional customs duties, or dissatisfaction that original shipping charges are non-refundable and return shipping must be covered by the buyer on select orders.
- Unmet Health Expectations: A portion of consumers report not experiencing tangible health benefits or expected immune support outcomes after completing a regimen.
Share Your Experience
If you’ve experienced issues with Better Way Health, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.